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TOPIC: FitBit calorie adjustment is off

 
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February 9, 2013 12:59 PM
Hi,

I'm a huge fan of MFP and the FitBit integration. Has worked for me wonderfully, and I'm now 8 lbs down and still going strong.

Today, though, I noticed that the FitBit calorie adjustment was off.

Details:

1) I completed a 60 minute jog without wearing the FitBit. I entered this manually into the iOS app. 638 calories, based on my heart rate and duration.

2) I put on the Fitbit and then went for a 2 mile walk. About 5000 steps. Typically about 330 calories.

3) When I check MFP, though, the Fitbit calorie adjustment only shows 21 calories.

Please help. Not sure why its not working as expected.

Thanks!
February 10, 2013 10:23 PM
Am having a similar problem--but opposite direction--I'm getting way too MUCH credit--IE 5000 steps=1000 calories. I wish! Just started this problem on Friday PM.
  33555398
February 11, 2013 6:31 AM
Ran a test on MFP and Fitbit. If negative calorie adjust is checked then exercise (calories) must be logged manually in Fitbit.com

If you don't, you will not receive full credit for your exercise, thereby not getting credit for exercise calories you need to eat. I wear my fitbit and a HRM when exercising...This way I get credit for steps and mileage. When you enter it in Fitbit, as long you know the time you start, your manual entry for calories will override the what your fit says for that time period.
  36608635
February 11, 2013 7:35 AM
FB is also crediting me for too much.. I have Neg adjustments turned off. This morning I woke up and came to check my sleep log on the FitBit dashboard.. all was well. Until that was, I checked MFP. For some reason, there's a FB Adj for 242 calories of exercise. I went to bed around midnight, woke up around 10 (no work this morning and I am enjoying it! LOL). But somehow FB thinks I exercised.. ? I've seen this before once or twice and I simply deleted the adjustment. But now I am really curious since there's no way I was exercising in my sleep.
  27933160
February 15, 2013 4:40 PM
Hi,

My apologies for any issues you may be experiencing. If you wouldn't mind could you please use the "Contact Us" tool at the bottom of the page to get in touch with us? We'd be happy to look into what may be going on in your account and resolve any outstanding issues.

Again, my apologies for any inconvenience, I look forward to hearing from you so we can resolve this ASAP.

Cheers,
Scott
MyFitnessPal Staff

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