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TOPIC: Multi add no longer working

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February 2, 2013 8:04 AM
Multi add is not working on App on Android phone since yesterday's update! 2 Years of working fine and now having all kinds of problems, including crashing and slow response. So disappointed.
February 2, 2013 8:40 AM
Me too! But I'm a newby, using app for about 18 days. Yesterday's update messed some stuff up. I'd like them to roll back to the previous version.
February 2, 2013 8:42 AM
I received a message and they said they are working on it, and there should be a new update coming soon to fix it!
February 2, 2013 8:55 AM
Glad I saw this because I thought I was just losing my mind! bigsmile
February 2, 2013 9:05 AM
Thanks for posting this. I am having the same issue with the Multi-Add today in the Android App. As soon as you select the second item, it unchecks/forgets the first.

In case the programmers need the information, I'm using a Samsung Galaxy S3 running Android version 4.1.1
February 2, 2013 10:33 AM
I have the Android app and it also won't keep me signed in any more. Anyone else having that happen?
February 2, 2013 10:43 AM

I have the Android app and it also won't keep me signed in any more. Anyone else having that happen?

Not staying logged in is a separate issue. I'll venture a guess that you changed either username and or password recently.
The apps appear to get hung using the original now incorrect user / pass combination and instead of seeing an error message you just see that you need to log in each time. The fix for that is to login, make sure you sync all the changes and then uninstall and reinstall the app to force it to use the correct current user / pass combo
February 2, 2013 6:00 PM

In regards to the Multi-Add issue that some users are experiencing in the most recent Android update a fix has already been made to the upcoming iteration of the App. We apologize for any inconvenience this has caused but we intend to have it fixed for you soon.


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