Message Boards » Technical Support/Need Help

TOPIC: Weight not updating on profile when entered on iPhone App...

 
January 31, 2013 05:01
When I enter my updated weight data on my iPhone App it is not propagating to the website News Feed.

After logging on to the website, the entry I made on the App is there, ('Check-in' -> 'Edit previous Entries') the entered value is showing, but not updating my 'News Feed' with the info.

If I delete the entry and re-enter the value on the website, my news feed is updated...

Can you fix this please?

Many thanks in anticipation smile
  4090321
February 01, 2013 23:25
Hi,

My apologies for any issues you may be experiencing. If you wouldn't mind could you please use the "Contact Us" tool at the bottom of the page to get in touch with us? We'd be happy to look into what may be going on in your account and resolve any outstanding issues.

Again, my apologies for any inconvenience, I look forward to hearing from you so we can resolve this ASAP.

Cheers,
Scott
MyFitnessPal Staff

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Message Boards » Technical Support/Need Help

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