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TOPIC: submitting corrections?

 
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January 12, 2013 5:49 AM
I canned something with my cell phone and the numbers were all completly wrong with the description as well. i came on the web site and was able to manually look it up how do we submit a correction to change the right item to the right bar code?
  7426736
January 12, 2013 7:24 AM
scan your barcode and below the result should be "find a better match' or some words to that effect. After clicking that you should be able to search for the proper item / correct nutritonal info.
  3335912
January 13, 2013 7:42 AM
QUOTE:

scan your barcode and below the result should be "find a better match' or some words to that effect. After clicking that you should be able to search for the proper item / correct nutritonal info.


Yea but I wanna submit the right one for t hem to fix it
  7426736
January 13, 2013 8:11 AM
Find a better match is supposed to change the barcodes association.

http://www.myfitnesspal.com/topics/show/561963-defining-a-barcode-with-no-matches which leads to
http://www.myfitnesspal.com/topics/show/553554-scanning-to-add-foods

or if you don't click links even if they're within MFP

QUOTE:

First, start the add food process just like you would for any other food. Next to the search box, you'll see a blue icon that looks like a barcode. Tap on the icon to activate the barcode scanner. Place the barcode you would like to scan inside the target area on your screen. The scanner will read the code and search for a match in our database. Once the match is found, just add it to your diary.

On rare occasions, you barcode search will return the wrong food from our database. If that happens, you can help us improve the database by telling us the correct match for that barcode. After you see that the wrong food has been found, scroll down on the screen and you'll see a button labeled "Find Better Match". Tap on that button and you can search for the correct food in our database. Once you've found the correct match, add that food to your diary. You've now changed the barcode association in our database. The next time you scan the same barcode the correct food should be found.

However, you can not add foods to the database by scanning them in. You would need to go online and elect to share items to the database when you create a new food.

is the post from Natalie that both those lead to. Emphasis (bolding) mine.
Note that it needs to be an item from the general database IE a shared item not a personal item, which to make it shared means you create it on the website, app created items are personal only.
  3335912
January 14, 2013 7:27 AM
QUOTE:

Find a better match is supposed to change the barcodes association.

http://www.myfitnesspal.com/topics/show/561963-defining-a-barcode-with-no-matches which leads to
http://www.myfitnesspal.com/topics/show/553554-scanning-to-add-foods

or if you don't click links even if they're within MFP

QUOTE:

First, start the add food process just like you would for any other food. Next to the search box, you'll see a blue icon that looks like a barcode. Tap on the icon to activate the barcode scanner. Place the barcode you would like to scan inside the target area on your screen. The scanner will read the code and search for a match in our database. Once the match is found, just add it to your diary.

On rare occasions, you barcode search will return the wrong food from our database. If that happens, you can help us improve the database by telling us the correct match for that barcode. After you see that the wrong food has been found, scroll down on the screen and you'll see a button labeled "Find Better Match". Tap on that button and you can search for the correct food in our database. Once you've found the correct match, add that food to your diary. You've now changed the barcode association in our database. The next time you scan the same barcode the correct food should be found.

However, you can not add foods to the database by scanning them in. You would need to go online and elect to share items to the database when you create a new food.

is the post from Natalie that both those lead to. Emphasis (bolding) mine.
Note that it needs to be an item from the general database IE a shared item not a personal item, which to make it shared means you create it on the website, app created items are personal only.


yea its just a bar code that scanned comes up as a diff product lol
  7426736
January 14, 2013 8:06 AM
QUOTE:

yea its just a bar code that scanned comes up as a diff product lol


What is the part of the problem that I'm not getting?

You're scanning something, that is bringing up a wrong product.

I'm telling you to hit find a better match, to find the correct item, which CHANGES / corrects the barcodes association to the proper product as long as the item you're changing to is part of the general MFP database and not a personal food item. If it's in the main database shared for other users to use the barcode WILL change to bring that item up the next time you scan that barcode, and any other user scans that same barcode.

If that doesn't solve your problem provide more details on what is happening.
As so far we've got
QUOTE:

how do we submit a correction to change the right item to the right bar code?

Find a better match to change the association
QUOTE:

Yea but I wanna submit the right one for t hem to fix it

If you use "Find a better match" you are submitting it for them to "fix" and it's done "automatically" by your "finding a better match"
  3335912
January 23, 2013 4:40 PM
i was so tired when talking i didnt understand what u were saying i just re read all of it and i understand now. ill give it a shot next time.

Only problem is what if u cant find an item searching for it?
  7426736
January 23, 2013 4:46 PM
If the item truly doesn't exist in the database you could always create it, you've presumably got the package since you've got the barcode, take 30 seconds and enter the data shown on the nutrition label and let someone else be able to scan and find that item as you've been able to from items that others contributed :)

Which of course... if you're going to create it and associate the bar-code with it you'll have to create it via the website, share the item with the database when you create it.. then go to the app and scan the bar-code, hit find a better match and associate the bar-code with the item you created via the website.
Edited by Pandorian On January 23, 2013 4:49 PM
  3335912

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