Message Boards » Technical Support/Need Help

TOPIC: Updates not posting to Facebook ...

 
December 19, 2012 05:34
I cleared out my cookies and followed the other instructions for getting my updates to post. They are posting on Twitter but not Facebook. Frustrating.
December 19, 2012 07:10
Did you try disconnecting your account from Facebook, then reconnecting it? You can disconnect on this page:

http://www.myfitnesspal.com/account/sharing
December 19, 2012 07:20
I did that, as well, without success, but I'll try again
December 19, 2012 07:29
OK - make sure after you hit the disconnect button, it says "Connect". Sometimes you have to refresh the page in order to make the disconnect go through.

Also, you can try deleting the app from Facebook, then reconnecting. In Facebook, go to Account Settings, then Apps. You should see MyFitnessPal listed. Hit the X on that row to remove the app from Facebook.

Once that is done, go back to http://www.myfitnesspal.com/account/sharing and reconnect to Facebook. Hopefully that should get Facebook sharing working again.
December 19, 2012 07:36
I'll try that when I get a chance. Thanks for your help.
December 19, 2012 10:48
Up and running again. Thank you so much!

QUOTE:

OK - make sure after you hit the disconnect button, it says "Connect". Sometimes you have to refresh the page in order to make the disconnect go through.

Also, you can try deleting the app from Facebook, then reconnecting. In Facebook, go to Account Settings, then Apps. You should see MyFitnessPal listed. Hit the X on that row to remove the app from Facebook.

Once that is done, go back to http://www.myfitnesspal.com/account/sharing and reconnect to Facebook. Hopefully that should get Facebook sharing working again.

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