Message Boards » Technical Support/Need Help

TOPIC: myfitnesspal not posting to Fitbit account

 
Ic_disabled_photos
Topic has been inactive for 30 days or more and images have been disabled.
Display All Images
December 13, 2012 4:44 PM
Gretting all: I have noticed that myfitnesspal is not posting my water intake to my fitbit account, the accounts are linked but my fluid water intake is not transferring over to the Fibtbit account any thoughts or suggestions.

Thanks
Rodney
December 15, 2012 8:37 PM
-----------------------------------------------------------------------------------------------------------------------------------
INCORRECT


Hi Rodney,

Sorry for any trouble. Are you referring to the water feature that looks like this?

Image not displayed


If so, this portion will not transfer over to Fitbit.com. We will definitely look into adding this portion to what transfer for a future update. In the meantime I would recommend logging your water in your Food Diary itself. You can use the entry "Municipal Water Source" to keep track of water intake.

Hope this helps.

Cheers,
Scott
MyFitnessPal Staff

-----------------------------------------------------------------------------------------------------------------------------------

****STAFF NOTE: The post above is incorrect, please scroll down for the correct response***
December 15, 2012 8:43 PM
Rodney, I do not want to be contrary to what Scott says but Mine transferres to fitbit, I always log my water on MFP with the little arrows and it shows up on my fitbit app and webstie.
  15000910
December 15, 2012 8:44 PM
QUOTE:

Rodney, I do not want to be contrary to what Scott says but Mine transferres to fitbit, I always log my water on MFP with the little arrows and it shows up on my fitbit app and webstie.


Interesting, I was under the impression it wouldn't sync. I am going to test this now. Rodney, please hold off on reading my post for just a moment!

Railr0aderTon thanks for pointing that out!
December 15, 2012 8:48 PM
I was definitely wrong, my sincerest apologies. I was able to get the water section to sync with Fitbit.com

Rodney, can you try unlink and re-link your Fitbit to MyFitnessPal?

You can do this by clicking the APPS tab and select "Fitbit Tracker". You will see a link that reads "Unlink Fitbit now" click here and your Fitbit will be unlinked. To relink, click the APPS tab again and select "Fitbit Tracker". This time the link will say "Connect Now", click this and then click "allow" to authorize the Fitbit, MyFitnessPal sync.

Again my apologies for initial incorrect response and I look forward to hearing if this has help resolve the issue.


Cheers,
Scott
MyFitnessPal Staff

Message Boards » Technical Support/Need Help

Posts by members, moderators and admins should not be considered medical advice and no guarantee is made against accuracy.