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TOPIC: Reports Graphs Incorrect

 
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October 13, 2012 2:49 AM
When I use the website Reports section, often the bar graph is incorrect, especially for the seven-day view. I'll often see days that have negative net calories when I know I never have gone even near zero and certainly not below.
  29225513
October 13, 2012 3:34 AM
Yeah.....it's a glitch. I prefer using my phone's app to look at the graphs, because it will give me all sorts of information that the website just doesn't do. I think it's unfair, really, to put all the nifty toys in the phone app and not the website.
  21119962
October 16, 2012 10:18 AM
QUOTE:

When I use the website Reports section, often the bar graph is incorrect, especially for the seven-day view. I'll often see days that have negative net calories when I know I never have gone even near zero and certainly not below.


Hi,

Sorry, the 7 day report has a known error with day one appearing negative. The entire reporting area on the site is due for an overhaul, and we'll address this and other issues and requests when that hits the top of our to-do list.

We've been a bit busy... http://www.myfitnesspal.com/apps smile but there's definitely more work and more polish to come!

Steven
MyFitnessPal Staff
November 5, 2012 10:03 AM
OMG so glad I read this! tomorrow is my 7th day and since yesterday one of my bar graphs is under 0, and looks like I didnt eat anything under "Calories Consumed" but I did (went to Mcdonalds :P) A few days ago it was fine like all the other days but then it disappeared last night LOL.
When will it be fixed?
November 6, 2012 11:25 PM
QUOTE:

OMG so glad I read this! tomorrow is my 7th day and since yesterday one of my bar graphs is under 0, and looks like I didnt eat anything under "Calories Consumed" but I did (went to Mcdonalds :P) A few days ago it was fine like all the other days but then it disappeared last night LOL.
When will it be fixed?


We don't have a timeline for the fix, but it is on our to-do list. We will make sure to communicate with you when the issue is resolved.

Thanks for your patience!

Cheers,
Scott
MyFitnessPal Staff

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