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TOPIC: Fitbit adjustment questions

 
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September 28, 2012 10:35 AM
Ive had my fitbit linked to MFP for about 2 months now. This week, the exercise adjustment has exploded. Today, MFP is showing a 534 calorie exercise debit for me. I normally workout in the morning, but today, I did not have time so only got ready for work and left. My fitbit has not linked up with the Fitbit.com website since 7:30 this morning. The website shows that I had taken 399 steps at that time. I have not manually entered in any exercise into MFP. 399 steps does not burn 534 calories....even though I'm wishing it was true.

Something changed this week.
September 28, 2012 10:50 AM
QUOTE:

In every instance we've investigated, the zero calorie adjustments are CORRECT. If you want to make sure an adjustment is happening, try lowering your activity level in your profile. If you are still unsure that the adjustment is correct, please send us the following info, ideally for a complete day (i.e. yesterday):

- Your MFP net calorie goal
- lbs/week you are trying to lose
- Calories burned for the entire day according to your Fitbit
- Date that this data applies for

If you can tell us that info, we can show you how the adjustment was calculated.


I guess if we keep saying it, maybe it'll get through. I'm sorry everyone our problems are getting in the way of someone else's, but this thread is about fitbit calorie adjustments, which is what I'm having a problem with, and every thread discussing it is being redirected here.

So here goes.

Wednesday, September 26th. I have a Fitbit Adjustment of 809 calories. My MFP Net Calorie Goal is 1000. I didn't set the lbs/week I'm trying to lose, MFP did it for me based on my calorie goal (coming from Medifast), and the Calories Burned from Normal Daily Activity of 2710, which I didn't choose, so I'm assuming MFP chose it for me based on my weight, age, sex ,etc. But it shows a lbs/week of 3.4. My FitBit calories burned that day was 2809.

So, to break it out.

- Your MFP net calorie goal - 1000
- lbs/week you are trying to lose - 3.4
- Calories burned for the entire day according to your Fitbit - 2809
- Date that this data applies for Wed, 9/26/2012

You didn't ask this but I got a Fitbit calorie adjustment of 809 that day.
Edited by DavidC1857 On September 28, 2012 10:57 AM
September 28, 2012 11:25 AM
- Your MFP net calorie goal - 1200
- lbs/week you are trying to lose - .7
- Calories burned for the entire day according to your Fitbit - 1900
- Date that this data applies for - 9/27/2012
September 28, 2012 12:24 PM
QUOTE:

In every instance we've investigated, the zero calorie adjustments are CORRECT. If you want to make sure an adjustment is happening, try lowering your activity level in your profile. If you are still unsure that the adjustment is correct, please send us the following info, ideally for a complete day (i.e. yesterday):

- Your MFP net calorie goal
- lbs/week you are trying to lose
- Calories burned for the entire day according to your Fitbit
- Date that this data applies for

If you can tell us that info, we can show you how the adjustment was calculated.


I never changed any of my settings and I just don't understand why suddenly there is a ZERO calorie adjustment. when if anything, I've increased my activity. Whatever. Here's info :

MY MFP net calorie goal = 2050
lbs/week trying to lose = 1
Calories burned for the entire day according to Fitbit = 2582
Date that this data applies for = 9/27/12

Also, Calories Earned From Exercise = 456 , which I manually entered for a cardio workout I did that day for an hour. (I do not wear my fitbit during exercise)
Edited by Boingo1 On September 28, 2012 12:27 PM
September 28, 2012 2:06 PM
I'm sad, finally ordered the FITBIT this morning, see it's a "hot mess" right now and the $99.95 has already come out of my checking account.
  29236980
September 28, 2012 2:11 PM
I think when it is working great, it is fantastic....it truly does make you want to keep moving and the sleep tracking is awesome.... I just love it, but I'm still a newly user :)
September 28, 2012 2:40 PM
The explanation of the MFP calorie adjustments and the calculations you get to them are not helping many of us. I have NEVER had a zero adjustment. Ever. Everything was fine on Monday, then Tuesday was weird, wednesday, NO adjustment, Thursday, NO adjustment today, NO adjustment. Nothing has changed, I've been more active. Something is not being communicated between FitBit and MFP but who do we turn to? MFP or FitBit? This is a tremendous help to me and I don't want to have to turn to rely solely on the FitBit website, I like all of this on MFP :( please fix.
September 28, 2012 3:03 PM
I've really enjoyed this app and the FitBit sync, but right now it is a hot mess, and I'm hoping it's fixed soon...otherwise, I have to find another option.
September 28, 2012 3:19 PM
Bumping for a friend to find...good info!
September 28, 2012 3:46 PM
QUOTE:

The explanation of the MFP calorie adjustments and the calculations you get to them are not helping many of us. I have NEVER had a zero adjustment. Ever. Everything was fine on Monday, then Tuesday was weird, wednesday, NO adjustment, Thursday, NO adjustment today, NO adjustment. Nothing has changed, I've been more active. Something is not being communicated between FitBit and MFP but who do we turn to? MFP or FitBit? This is a tremendous help to me and I don't want to have to turn to rely solely on the FitBit website, I like all of this on MFP :( please fix.
September 28, 2012 3:46 PM
this
September 28, 2012 3:48 PM
who do we turn to? the only earned cals i get are if i manually add exercise...i see my steps logged on mfp not my cals..it stopped on tues..very disheartening..
September 28, 2012 4:08 PM
When I left to go to the gym I had 692 calories remaining to eat. I burned over 500 cal. Almost 400 was running on the treadmill, so I wore my fitbit for that. The other 100+ calories I logged manually because it was strength training. Got home and synced my fb, then checked my dashboard, and the burn was showing as usual for me. I refreshed MFP and I still only have 692 cal for the rest of the day. So it's definitely not working!!!
  8446015
September 28, 2012 4:23 PM
QUOTE:

QUOTE:

I may have just ferreted out a clue as to what the problem is. I'm one of the people who, under a doctor's care, is set for less than 1200 calories a day, specifically 1,000 calories/day. After you explained that MFP does its calculation based on a minimum of 1200 calories/day, it occurred to me that it was a strange coincidence that my fitbit calorie adjustment was exactly 200 calories, thus bringing up my calorie allowance to 1200.

So, I did an experiment: I changed my daily calorie goal to 1100, forced a sync with my fitbit and, sure enough, within a few minutes, the fitbit calorie adjustment in my MFP diary had been reduced from 200 to 100 calories, again bringing my calorie allowance up to 1200.

Soooo, somehow, your algorithm is forcing those extra calories (to bring daily calories to 1200) into my diary, whereas prior to a couple of days ago, that allowance may have been part of the formula, but they weren't being added to the diary allowance.

As to your question:
- MFP calorie goal from normal daily activity: 1000
- Goal weight loss per week: see note below
- Exercise calories manually logged on MFP today: None
- Time that you last synced your Fitbit: provided in previous post

If you still need goal weight loss per week, let me know. I'll have to calculate that, because my goals are based on calories/day rather than a goal weight loss per week and will have to see what MFP "thinks" I should be losing/week (I lose much less than MFP predicts due to medical reasons).


OK that's an interesting use case. We'll take a look and see if we can make an adjustment to take that into account properly.

Aha!! I think I figured it out! It DEFINITELY has to do with the minimum net calorie goal and whatever system tweak Fitbit or MFP did in the last week or so.

My case: I have had a net calorie goal of 750 for the last several months, and suddenly in the last week or so have had the double exercise fit bit adjustment problem too. I have my net goal set low because I HATE it when MFP says I can still eat 800+ additional calories everyday when I have already eaten my goal of say 1400 calories simply. Adjusting my net calories down fixed that problem for me.

Anyway, based on the above quoted conversation, I changed my net calorie goal back up to 1200 and sure enough on the next sync my fitbit "excessive" adjustment disappeared, and my exercise calorie expenditure is back to normal. It has stayed normal for the last 2 hours whereas before it would have reverted back to the double exercise expenditure.
Edited by Ripley7006 On September 28, 2012 4:24 PM
  18807903
September 28, 2012 11:05 PM
QUOTE:

QUOTE:

QUOTE:

I may have just ferreted out a clue as to what the problem is. I'm one of the people who, under a doctor's care, is set for less than 1200 calories a day, specifically 1,000 calories/day. After you explained that MFP does its calculation based on a minimum of 1200 calories/day, it occurred to me that it was a strange coincidence that my fitbit calorie adjustment was exactly 200 calories, thus bringing up my calorie allowance to 1200.

So, I did an experiment: I changed my daily calorie goal to 1100, forced a sync with my fitbit and, sure enough, within a few minutes, the fitbit calorie adjustment in my MFP diary had been reduced from 200 to 100 calories, again bringing my calorie allowance up to 1200.

Soooo, somehow, your algorithm is forcing those extra calories (to bring daily calories to 1200) into my diary, whereas prior to a couple of days ago, that allowance may have been part of the formula, but they weren't being added to the diary allowance.

As to your question:
- MFP calorie goal from normal daily activity: 1000
- Goal weight loss per week: see note below
- Exercise calories manually logged on MFP today: None
- Time that you last synced your Fitbit: provided in previous post

If you still need goal weight loss per week, let me know. I'll have to calculate that, because my goals are based on calories/day rather than a goal weight loss per week and will have to see what MFP "thinks" I should be losing/week (I lose much less than MFP predicts due to medical reasons).


OK that's an interesting use case. We'll take a look and see if we can make an adjustment to take that into account properly.

Aha!! I think I figured it out! It DEFINITELY has to do with the minimum net calorie goal and whatever system tweak Fitbit or MFP did in the last week or so.

My case: I have had a net calorie goal of 750 for the last several months, and suddenly in the last week or so have had the double exercise fit bit adjustment problem too. I have my net goal set low because I HATE it when MFP says I can still eat 800+ additional calories everyday when I have already eaten my goal of say 1400 calories simply. Adjusting my net calories down fixed that problem for me.

Anyway, based on the above quoted conversation, I changed my net calorie goal back up to 1200 and sure enough on the next sync my fitbit "excessive" adjustment disappeared, and my exercise calorie expenditure is back to normal. It has stayed normal for the last 2 hours whereas before it would have reverted back to the double exercise expenditure.


GREAT. So now I have to go back to Fitbit and MFP telling me to eat more calories than I need again. Fan-effing-tastic. I also love that nobody from MFP has bothered to actually respond to our concerns.
Edited by dipitie On September 28, 2012 11:06 PM
September 29, 2012 1:47 AM
so all those time i went to the gym and came home and my food diary said i had x amount of calories earned from exercise that was incorrect? that can't be right ..because yesterday i added manually added exercise to see if it woulde give me earned cal and it did so it shouldn't make a dif if they are fitbit earned cal or manual cals...it still says zero for me unless i manually add ...i've had 6 ppl buy fitbits , tellling them what a great motivational tool with mfp it is...they are now calling me DR. OZ. asking what will be the next thing i ask them to spend their money on that doesn't work...
September 29, 2012 2:13 AM
QUOTE:

so all those time i went to the gym and came home and my food diary said i had x amount of calories earned from exercise that was incorrect? that can't be right ..because yesterday i added manually added exercise to see if it woulde give me earned cal and it did so it shouldn't make a dif if they are fitbit earned cal or manual cals...it still says zero for me unless i manually add ...i've had 6 ppl buy fitbits , tellling them what a great motivational tool with mfp it is...they are now calling me DR. OZ. asking what will be the next thing i ask them to spend their money on that doesn't work...


this..

Yesterday according to the calculations I get a zero adjustment. I walked for 3.5 miles in roughly 50 minutes in my lunch hour, but was at work and sat down for most of the rest of the day. If I'd have logged that I would have got (say) 150 cals for it, yet taken as an overall day I get 0. I'm inclined to ebay the fitbit and go back to my old trusty HRM to manually add it...
  10122672
September 29, 2012 4:54 AM
I just unlinked my MFP account from Fitbit and will do all my exercise calorie calculations manually until this situation gets resolved.
  13525379
September 29, 2012 5:18 AM
I'm really considering ditching MFP and just using the Fitbit dash. It shouldn't be hard to sync these things together, and I really don't want to have MFP projecting numbers of calories I may or may not burn for me. All I need these accounts to do is talk to each other and reflect what is actually happening, rather than some projected imaginary happening which may or may not ever come to pass.

I bought a Fitbit so I could somewhat accurately tell what I had and hadn't earned, because being too hungry was making me give up my diets. Since I bought the Fitbit through reading about it in the MFP 'Tools' tab, I feel cheated. For a week the two worked together perfectly, and now it doesn't work properly at all. Telling us 'everything's working fine' doesn't actually make it so.

I'm really disappointed, because I really love what MFP is doing. But I didn't spend £80 on a Fitbit only to be no clearer on how many calories I should and shouldn't be eating from exercise. Instead, I'll use the Fitbit dash. It's a horrible shame. MFP has really been hoisted by its own petard.
September 29, 2012 5:46 AM
i will use fitbit dash as well i guess but can i print those reports? i have to fax my diaries to my md daily and he has been questioning my lack of activities..lol
September 29, 2012 6:02 AM
Well, I'm moving on to Lose It! until this gets resolved.

No need to be unhappy about the Fitbit! I bought that first and found MFP by accident, which has worked well for me until this last week.

With tech support refusing to listen, I'm using another program.

Adios!
September 29, 2012 6:05 AM
QUOTE:

Well, I'm moving on to Lose It! until this gets resolved.


I think I'll have a look at that one, too. I forgot that there are a few things Fitbit will link to. Thanks for the prompt!
September 29, 2012 6:43 AM
As some of the recent posters have said, I think I will ditch MFP as far as tracking food and exercise. But I've made good supportive friends here, and plan to log in everyday to receive and give support. I'm also going to purchase a HRM. I also noticed that tech support hasn't responded lately to any of the recent comments. I hope that means they are just busy fixing the problems.
  8446015
September 29, 2012 7:05 AM
Another data point. Although the total lack of acknowledgement makes me wonder if anyone is paying attention any more.

Yesterday, Friday September 28th, 2012. A moderately active day with one exercise event. I walked 35 minutes for a calorie burn of 223 according to the FitBit. Once again...

- Your MFP net calorie goal - 1000
- lbs/week you are trying to lose - 3.4/week (this was calculated by MFP)
- Calories burned for the entire day according to your Fitbit - 2847
- Date that this data applies for - 9/28/2012

Now consider this. I got a FitBit calorie adjustment of 847 calories. Consider for a minute if I didn't have a Fitbit, or if I did not have it linked. I would have entered my 35 minute walk and got a calorie credit of 223 calories. But instead, I have a FitBit and I get a calorie credit of 847.

You guys asked us for this information and said you were going to explain how the calculations were done. Are you even going to acknowledge them?
September 29, 2012 7:14 AM
MFP is still better at logging food and keeping track of calories. If this isn't addressed I will probably unlink the FitBit from MFP and use MFP to keep track of calories and FitBit to keep track of exercise. I will probably even log exercise into MFP, because it is nice to see those numbers there also. I have not tried to log food into Fitbit, but using the Fitbit page has often been a headache and I doubt I will try to do that.

It is just a real disappointment to lose the really nice feature of having activity data get moved over automatically. And it's a real disappointment to be getting so little feedback from the tech people.

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