Message Boards » Technical Support/Need Help

TOPIC: Blackberry App No Longer Works

 
September 23, 2012 12:22
So for the past month the MFP app hasn't been working on my blackberry. I thought first that maybe it was just a glitch so I uninstalled it and then reinstalled it again and it still didn't work. It's showing all my calories I'm allowed for the day; even if I have some of them already ate. When I go to another part of the app such as into my exercise diary, a error comes up that says "An unexpected error occurred and has been logged. Please contact technical support if this problem persists"...It's been persisting for the past month. Can someone PLEASE tell me what's wrong with it??
  21594748
September 23, 2012 12:24
I am having trouble too! My app is frozen on the FAQ page. Can't get it to do anything else. UGHHHHH! New user not impressed!
September 27, 2012 13:22
Hi Folks,

My apologies for any issue you are experiencing with the app. If you wouldn't mind could you please use the "contact us" tool at the bottom of the page to reach out to our technical support team. We'd be happy to look into what may be going on in your account.

Cheers,
Scott
MyFitnessPal Staff

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Message Boards » Technical Support/Need Help

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