Message Boards » Technical Support/Need Help

TOPIC: Issue connecting to live db after iPhone 3.4.2332 Update

 
Ic_disabled_photos
Topic has been inactive for 30 days or more and images have been disabled.
Display All Images
September 22, 2012 10:57 PM
I couldn't located this with the search so forgive me if this is a repost.

I just wanted to share an issue I had experienced. I was using the MFP app on my iPhone for a while with no issues. When I recently updated to the new 3.4.2332 I started having an issue pulling data from the internet database. I couldn't add any foods whatsoever from the internet db only from my favorite, recent lists etc. I messed with all of the settings and couldn't fix it.

I decided to delete the app and re-install it. And that basically fixed the issue. Now my iPhone connects to the internet database just as it did before. So it seems the "upgrade" went bad. If you're experiencing upgrade issues as well I recommend to try deleting and reinstalling the apps.
September 23, 2012 4:19 AM
Thanks for that - was having the same problem - this is the second time I've reinstalled
Do you know if there's a way to put frequents and recents in alphabetical order?
  16267351
September 27, 2012 1:09 PM
Hello,

Sorry for the inconvenience. We released a bug update on 9/26 that should resolve the issue. Can you let me know if you are still seeing the issue after updating to version 3.4.1?

I look forward to hearing from you.

Cheers,
Scott
MyFitnessPal Staff
October 7, 2012 12:08 AM
Hi Scott

thank you - it has resolved after another reinstallation, so that I can now search for items on the database

Is there anyway to put recent and frequent lists in alphabetical order?

PS thanks for this great site, it's been a terrific help
  16267351
October 8, 2012 11:22 PM
Hi,

The sort feature has been restored to the iPhone app with the latest software update as well.

Message Boards » Technical Support/Need Help

Posts by members, moderators and admins should not be considered medical advice and no guarantee is made against accuracy.