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TOPIC: MFP App v.2.3.1.007 on Android

 
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August 4, 2012 1:37 PM
Hi,
I have this installed on my phone, and its saying total storage is 20.73MB, made up of:
App - 2.45MB and
Data - 18.28MB

every so often when I sync my phone to website it comes up saying my phone memory is low and im just wondering if there is any way i can change my settings so it doesnt store so much on the phone itself?

I am often on wi-fi and so dont need so much on the phone itself to help syncing - is there anyway of changing the amount of data the app stores on my phone?
  6609532
August 4, 2012 1:43 PM
Ill let the staff respond specifically, but in general I think the error your describing is talking about your RAM not your storage... the difference is the space that MFP files and data take up are storage (the 20mb you showed below) there is a different type of storage 'in memory' which is normally much smaller. A typical phone might only have a few hundred megs of ram total for all applications that are currently running. On my phone, (Samsung Charge) MFP takes up about 30MB of ram out of 373 possible... If I ran a dozen apps similar in size to MFP, I would run out of memory (RAM) even though my SD card (storage) still has plenty of space for more apps. Hopefully this make sense!


On android, you typically have some type of task manager application (or you can get one from playstore) that will help you identify this. When you get the error, check in the task manager and see how much ram it shows available. If it's getting low, the memory issue may be related to how many apps you're using at the same time.

If that doesn't help, MFP staff to the rescue!
  11391055
August 4, 2012 2:14 PM
thank you for explaining that :o)
my phone is giving me the following:
(from task manager)
Phone STORAGE - 155MB / 181MB
External SD - 1.00GB / 1.84GB
RAM - 226MB/278MB

If I 'clear memory' that its giving me the option to do, will this reduce the 'device memory' total in my settings\applications\manage applications?
  6609532
August 4, 2012 5:10 PM
QUOTE:

thank you for explaining that :o)
my phone is giving me the following:
(from task manager)
Phone STORAGE - 155MB / 181MB
External SD - 1.00GB / 1.84GB
RAM - 226MB/278MB

If I 'clear memory' that its giving me the option to do, will this reduce the 'device memory' total in my settings\applications\manage applications?


OK so your phone looks a bit 'unique'.. your storage is quite low compared to a lot of Droids... If thats truely your internal storage, then you want to look at moving most of your installed apps to your SD card instead of internal storage. You can do that on most droids by going to System-Applications-Manage applications. Go through your apps 1 by 1 and select them. On the detail screen there should be a button that says "Move to external storage" or "Move to USB Storage". Select that option, especially on your larger apps (big games!) and it will move stuff off of your 181mb space and transition it to your 1.84GB space.


If you phone has a microSD slot (sometimes inside the cover, sometimes on the side) you can increase that 1.84GB space up considerably if you ever need. 2GB isnt much if you are going to put any music or video on your phone. 32GB cards are under $20.. make sure your phone can support the size you pick though.
  11391055
August 4, 2012 8:48 PM
Due to our new addition of an offline database on the app, it does now require more storage on your device. Moving the app to SD will only move part of our app. You can try deleting an old song or picture on your device to free up some extra space. If you continue to have an issue, please contact us at http://www.myfitnesspal.com/welcome/contact_us for more information.
August 4, 2012 10:40 PM
My MFP App doesn't sync if I move it to my SD card.
  20223889
August 4, 2012 11:46 PM
Moving other apps off to SD will have almost the same effect. If you can free up some space by moving apps and / or music etc. off of the internal storage and placing it on the SD storage that will leave more room for MFP to breath.

A more drastic option, the Samsung S3 is really slick ;)
  11391055
August 5, 2012 2:46 AM
QUOTE:

OK so your phone looks a bit 'unique'.. your storage is quite low compared to a lot of Droids... If thats truely your internal storage, then you want to look at moving most of your installed apps to your SD card instead of internal storage. You can do that on most droids by going to System-Applications-Manage applications. Go through your apps 1 by 1 and select them. On the detail screen there should be a button that says "Move to external storage" or "Move to USB Storage". Select that option, especially on your larger apps (big games!) and it will move stuff off of your 181mb space and transition it to your 1.84GB space.

If you phone has a microSD slot (sometimes inside the cover, sometimes on the side) you can increase that 1.84GB space up considerably if you ever need. 2GB isnt much if you are going to put any music or video on your phone. 32GB cards are under $20.. make sure your phone can support the size you pick though.


I have a Samsung Galaxy Ace
I went through to move items to my SD card but the option is greyed out - I can move from the SD card to the phone, but not from Phone to SD card - hmm
Might take it into the o2 shop and ask them
yeah my SD card is 2GB which I got with another phone of mine - it has a few small apps on it - if i could move either MFP or Facebook apps to my SD card I think i'd be ok, coz they are approx 20MB each. If I can move apps from PHONE to SD card then I'd invest in a bigger SD card :o(

anyone else have a Samsung Galaxy Ace?
  6609532
August 8, 2012 7:05 AM
QUOTE:

Due to our new addition of an offline database on the app, it does now require more storage on your device. Moving the app to SD will only move part of our app. You can try deleting an old song or picture on your device to free up some extra space. If you continue to have an issue, please contact us at http://www.myfitnesspal.com/welcome/contact_us for more information.


Is it possible to roll back to an earlier version of the MFP app and not have that offline database or is there an option to just access the database online, the way it did until a few days ago? I don't need to carry around the database when I can just connect to it online. With the crappy HTC Desire I have, with everything possible moved over to the SD card, I'm at the point where I'm going to have to uninstall MFP so I don't have a constant "low space" situation.
August 10, 2012 6:18 PM
QUOTE:

QUOTE:

Due to our new addition of an offline database on the app, it does now require more storage on your device. Moving the app to SD will only move part of our app. You can try deleting an old song or picture on your device to free up some extra space. If you continue to have an issue, please contact us at http://www.myfitnesspal.com/welcome/contact_us for more information.


Is it possible to roll back to an earlier version of the MFP app and not have that offline database or is there an option to just access the database online, the way it did until a few days ago? I don't need to carry around the database when I can just connect to it online. With the crappy HTC Desire I have, with everything possible moved over to the SD card, I'm at the point where I'm going to have to uninstall MFP so I don't have a constant "low space" situation.


I have sent you rollback instructions via your inbox.

Cheers,
Scott
MyFitnessPal Staff
November 7, 2012 10:34 PM
I am having problems with downloading MFP again. Due to some problems I had to restore all settings in my iPod Touch second generation, and when I tried adding MFP it says that I need iOS 4.3, but when i try downloading it says I am not compatible with it. So my question is can I download the old version of MFP? or is there anyway that I can make my Ipod Touch compatible once again?? I really love this app so much (i have lost 22 lbs so far) and I would be really say to let it go!! please help!! :(
November 8, 2012 12:10 PM
QUOTE:

I am having problems with downloading MFP again. Due to some problems I had to restore all settings in my iPod Touch second generation, and when I tried adding MFP it says that I need iOS 4.3, but when i try downloading it says I am not compatible with it. So my question is can I download the old version of MFP? or is there anyway that I can make my Ipod Touch compatible once again?? I really love this app so much (i have lost 22 lbs so far) and I would be really say to let it go!! please help!! :(


Hi,

Sorry for any trouble, unlinke Android, previous versions of the iPhone/iPod app can not be hosted outside of the App store. There is not a way to roll back to an early version, but your iPod should be able to at least get to iOS 5 unless it is a first generation.

Let me know if you continue to run into issues. I'd be happy to help further.

Cheers,
Scott
MyFitnessPal Staff
November 8, 2012 12:26 PM
The only way I know to access the MFP application without Syncing is to put the phone in Airplane mode.


You might speed up your phone by turning off the automatic sync. The only thing is your phone won't update your e-mail or Facebook automatically when you turn it off. You would have to do it manually.
Menu- Accounts & Sync- Turn off background data.
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