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TOPIC: Fitbit not charging

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August 3, 2012 2:15 PM
I don't thin my fitbit is charging...I charged it before I went to bed last night and woke up this morning with the same amount of battery life...
August 3, 2012 11:27 PM
Uh oh...send them an email. U may have to reset it.
August 20, 2012 10:42 PM
Have you tried plugging the stand into a different usb port on your computer? Sometimes the ports dont work properly.
August 21, 2012 3:49 PM
I got a new one from them and it didn't work. I took a small jewelers screwdriver and gently pushed the gold contacts from the front side toward the backside (where the cable comes out). This made the pins make better contact when I set the FB in the charger with the display facing forward.

Might be worth a shot.

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