Message Boards » Website Suggestions/Feedback

TOPIC: Website Glitches

 
June 20, 2012 08:19
I use this website every day and although the Iphone app is amazing, when I log in using a computer it constantly logs me off without warning. I also attempted to select the "remember me" option for logging in and it has never worked. Great site! but it get's frustrating when every time I try and add something to my food dairy, I am logged off.
June 23, 2012 10:37
Just for info, I use it a lot and I don't have this problem on either my home or work computer.
June 23, 2012 10:44
I have never had this problem either. I believe this may be an issue with your browser and not the website. Sounds like a cookie issue, hopefully someone with a bit more knowledge of browser settings can respond and help you.
  13683591
June 23, 2012 10:52
(previously posted by Scott and Steven, MFP Staff)

As a first step will you try emptying your browser's cache? Instructions are here

http://www.wikihow.com/Clear-Your-Browser's-Cache

If you are using Internet Explorer, please note that you should uncheck the "preserve data for favorite websites" option if you have MyFitnessPal chosen as a "favorite" or bookmarked.




If that doesn't solve the issue, make sure JavaScript is enabled in your browser.

http://www.activatejavascript.org/ has instructions for most standard browsers.


Edited by cmriverside On June 23, 2012 10:52

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