Food or exercise added using app are not syncing correctly. They show up on app but when I login online, they aren't there. Then I complete the day and it tells me I'm not eating enough even if I'm at or over my calories. I don't think the app is syncing correctly. If I do everythng online it works fine, but I want to be able to use my app again. Any help.suggestions?

are you sure the username on the app and the website are the same?

If they are the same does the iPhone have internet... does it indicate unsynced local changes (stuff on the phone not yet sent to MFP) or is it properly pulling what you've logged online...

i just checked my phone and there are 29 local changes unsynced. I do get a few errors a lot of times when I log into the app. that's probably what they wer telling me. I tried to sync the local changes and it was still trying after 12 min. I had to get back to work but will try that again tonight when I get home. Thanks!

The things I log online are syncing to my phone. It seems as though only things I log on my phone aren't syncing to the website. And that messes up my total calories and exercise for the day. It was telling me I wasn't eating enough when I was and my phone was showing I was at or over my calories. But if I would've logged in online, I bet all of my food wasn't showing up.

I am sorry for the delay, can you please contact us thought this link: http://www.myfitnesspal.com/welcome/contact_us

We would be more then happy to look into your individual account.

I look forward to hearing from you and again my apologies for the delay.

Cheers,
Scott
MyFitnessPal Staff

I am having similar problems with syncing my exercise and foot from my fitness pal to fitbit. Could you please tell me what info you need to help with my problem. My app is telling me I am synced but it is not linking. Thank you

Hi Guys,
Am having exactly the same problems. My login details are identical on both my BlackBerry and the Web site, but whatever I enter on the App does not appear on the Web, and vice-versa. I have downloaded the latest App from Blackberry App World.

Hello!
I am having similar problems. My food/exercise diary is ok on the web and ipad, but not showing complete entries on app of the iphone. (mostly for dates before April of 2012). I have tried to manually hit "synch" on the app on the iphone, tried uninstalling and reinstalling the app on the iphone, and tried rebooting my iphone. Maybe there is a limit of how long ago the app will keep records for previous entries? Please help. Thanks in advance.