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TOPIC: Food/Exercise Plan not updating to Facebook

 
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June 6, 2012 5:47 PM
My message to facebook that I have completed my food/exercise is not updating. I always say it is "complete" and it "processes" but then nothing to facebook. If I go back into the food tab it asks me to complete it again. I am new (3 days in) and confused. Thank you.
June 9, 2012 1:51 PM
We apologize if you are having a problem with your facebook updates.

Have you recently updated your Facebook to the new "timeline view"? We have noticed that in this new view, posts do not quite show up as they might have previously. Any Exercise/Food diary posts will show up lower in your "timeline" in its own section while your status updates will show up as if they were posted directly to Facebook, but will say "via MyFitnessPal above it. ( you can see an example of this by following this link:

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Please check to see if this is the case for you.

Also, if you have the Timeline setting "review posts that I am tagged in before posting to my timeline" turned on, MFP posts will not show up automatically. Please check this setting under Privacy Settings and then Timeline and Tagging.


If you're looking in the right spot on Facebook for your updates, but your MyFitnessPal posts are not appearing on Facebook, you can try unlinking your accounts then relinking them to see if that fixes the problem.

To unlink your Facebook account, go to this URL:

http://www.myfitnesspal.com/account/sharing

On that page, the "Facebook" checkbox should be checked. Towards the bottom of the Facebook section, you should see a link labeled "Unlink". Click that link to disconnect MyFitnessPal from Facebook.

Once that step is complete, make sure you are logged into the correct account on Facebook. Then go back to that same URL on MyFitnessPal. The Facebook checkbox should now be unchecked. Check it, and you will be taken through the process to reconnect Facebook and MyFitnessPal.

Once your Facebook and MyFitnessPal accounts have been reconnected, automatic sharing on Facebook should start working again.

If this does not resolve the issue for you, there is a more advanced solution here:

http://www.myfitnesspal.com/topics/show/175533-how-to-get-facebook-sharing-working-again

Let us know if that helps or if you are still having a problem.

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