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TOPIC: fitbit issue

 
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May 31, 2012 11:40 AM
today I was checking my settings and accidentally changed my weekly goal. I quickly changed it back but since making the change I noticed two things. 1) the calorie adjustment from my fitbit dissappeared and 2) I don't see any new adjustments from my fitbit syncing with my log entries. I did check to make sure my device was still registered and it is. My food I log is showing up on fitbit but my activity on fitbit isn't showing up on my journal. Any help? Will this correct itself tomorrow since I tampered with my goal settings?
May 31, 2012 1:23 PM
I'm having the same problem today, no fitbit offset on myfitnesspal and my work out just entered isn't showing on fitbit. Likely a technical issue, its happened a few times and usually gets resolved. Hopefully the system admin's pick up on our issue.
May 31, 2012 2:25 PM
my fitbit didnt give me a calorie adjustment on MFP yesterday or today...i dont understand whats going on.

In the past MFP said make sure the timezone is the same for FB and MFP, and i'm set to Eastern time on both.
  13840142
May 31, 2012 4:38 PM
Mine isn't syncing either. Periodically it wigs out and stops synching and, in the past, unlinking the Fitbit from MFP, uninstalling the Fitrbit software from my computer, and then reinstalling and relinking has always worked. It is a hassle though. Today, nothing works. I've unlinked, uninstalled, reinstalled, and relinked 5 times. UGH! I really depend on the Fitbit calorie adjustments. Can this be resolved once and for all? I've been dealing with this since March!
May 31, 2012 4:45 PM
QUOTE:

Mine isn't syncing either. Periodically it wigs out and stops synching and, in the past, unlinking the Fitbit from MFP, uninstalling the Fitrbit software from my computer, and then reinstalling and relinking has always worked. It is a hassle though. Today, nothing works. I've unlinked, uninstalled, reinstalled, and relinked 5 times. UGH! I really depend on the Fitbit calorie adjustments. Can this be resolved once and for all? I've been dealing with this since March!


Really? okay so its not just me then? did mfp give you an adjustment yesterday?

I had an adjustment of 600+ on Monday and 300 or 400 on tuesday..yesterday, nothing and today more of the same (nothing)
  13840142
May 31, 2012 6:01 PM
yesterday was the first day I used my fitbit and I was so excited about it just to have it not work today. I hope they fix or resolve whatever is going on since it sounds like it is unrelated to me tinkering with my settings.
May 31, 2012 8:41 PM
Having the same issue here too. My fitbit adjustments aren't showing up in the MFP app on my iPhone. My wife has a separate but perhaps related problem. Her exercise from the FB isn't syncing to her FB app. I need to ask her if she's getting a FB adjustment on MFP.
May 31, 2012 10:51 PM
I'm now going on a few days of inconsistant syncing, Monday 135, Tuesday nothing, Wednesday 713 and today nothing despite a forced sync twice. i've tried uninstalling and re-installing what next? MFP staff please fix this!!!!!!!!
June 1, 2012 11:02 AM
QUOTE:

Mine isn't syncing either. Periodically it wigs out and stops synching and, in the past, unlinking the Fitbit from MFP, uninstalling the Fitrbit software from my computer, and then reinstalling and relinking has always worked. It is a hassle though. Today, nothing works. I've unlinked, uninstalled, reinstalled, and relinked 5 times. UGH! I really depend on the Fitbit calorie adjustments. Can this be resolved once and for all? I've been dealing with this since March!


I've investigated it further and apparently the Fitbit IS syncing with MFP. If I run a progress report on Fitbit steps, the steps are there. However, there is no Fitbit calorie adjustment. So, it appears that this is not a Fitbit issue but a MFP issue. MFP fix this PLEASE!!!
June 1, 2012 1:26 PM
I having problems with syncing also. I have to place the fitbit on the charger and then I get the days steps but it doesn't back date. So for example my fitbit didn't sync yesterday. I put the fitbit on my charger today and todays steps where counted but not yesterdays. All the info is on the FitBit site.
June 1, 2012 1:39 PM
well now my fitbit pedometer isn't syncing with the iPhone ap either. This sucks because it's a great product and great tool but so far I have only been able to take advantage of it for one day. I'm assuming that these forums posts aren't responded to by administrators either. I was hoping for some kind of response like "we are trying to fix your problem" or something that would assure me that something is being done here.
June 1, 2012 2:13 PM
ok, so my fitbit pedometer finally synced with the ap. I guess I was being a little impatient.

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