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TOPIC: Unable to read all my News feed, post a status/comments...

 
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May 27, 2012 6:51 AM
The rest of the site appears to be normal for me again, but I can not read past the first page on my news feed, I can not comment nor can I write my own statuses. When I click on it - it tells me "Page Not Found". I can not read comments posted on my previous statuses either (the hidden comments).


If it helps, I am using Mozilla Firefox with Windows XP.
  3200790
May 27, 2012 8:40 AM
Very strange - it seems to be working for me. Can you try a different browser to see if you see the same problem?
May 27, 2012 11:08 AM
Internet explorer locks up my computer - which is why I use FireFox. Earlier this week, the site was all shifted to the left and everything was screwy except for my news feed, status, comments, etc. Now, the rest of the site is normal but those things no longer work. Ugh.
  3200790
May 28, 2012 11:28 AM
Hello,

I looked into your account it appears to be working correctly from several different browsers. Can you do me a favor and clear your cookies and cache?

To clear your cookies please follow the instructions on this link:

http://www.wikihow.com/Clear-Your-Browser's-Cookies

To clear your cache please follow the instructions on this link:

http://www.wikihow.com/Clear-Your-Browser's-Cache

Please let me know if they problem persists and we can look into it further for you. Sorry for the inconvenience.

Cheers,
Scott
MyFitnessPal Staff
June 2, 2012 7:34 AM
I actually clear my cache and my cookies every time I shut my computer down.


It still is not working.

I tried to click the "show more" on my newsfeed and I get some script at the top and it won't show me. I still can not write a status or comment on anyone's status.
  3200790
June 2, 2012 8:22 AM
Well, I went ahead and did what you all recommended - I cleared my cookies and cache.

Now. The site is shifted to the left AGAIN AND I can't read my news feed past the first page, comment on anything OR write my own statuses. THAT didn't work... now it is worse. UGH
  3200790
June 2, 2012 2:07 PM
QUOTE:

Very strange - it seems to be working for me. Can you try a different browser to see if you see the same problem?


I posted about this yesterday and no one helped me :(

i use google chrome, will bump post
  10927839
June 3, 2012 12:59 PM
Forgive us for not getting back to you we have a relatively small team that is going through our list daily, so sometimes it takes a little while for us to get to some. Do you mind contacting us at www.myfitnesspal.com/welcome/contact_us so we can have one of our technicians look into this for you?

Thanks for understanding,
Joshua
MyFitnessPal Staff

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