Message Boards » Technical Support/Need Help
TOPIC: MFP app not syncing |
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Joined 2011-12-27 Posts: 7 |
May 08, 2012 10:10
Is anyone else using the MFP app on your smart phone? If so, are you having trouble with it? I haven't been able to log anything for 1-1/2 days b/c MFP won't sync. HELP!!!
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Joined 2012-01-14 Posts: 260 |
May 08, 2012 10:18
No problems here. Just checked my phone and everything is synced up.
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Joined 2012-01-16 Posts: 454 |
May 08, 2012 10:23
Mine only has trouble syncing when I haven't had internet service for a while. Maybe there's an issue with your wifi connection??
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Joined 2012-02-27 Posts: 453 |
May 08, 2012 10:23
Mine has been working just fine. I saw on a different post that you can:
1. Uninstall and reinstall the app. or 2. Contact the MFP staff and they will take a look at your account to troubleshoot the issue. Good luck! 
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Joined 2011-12-20 Posts: 193 |
May 08, 2012 10:37
I've had problems with it not syncing, or it taking a loooong long time to sync. Its usually a problem with my 4g connection. My phones a little drama queen, anything less than wifi or 4g and it refuses to load anything.
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Joined 2011-11-16 Posts: 169 |
May 08, 2012 10:38
Whenever mine doesnt sync pc changes to the app, i go on the app and add a glass of water. forces it to sink without changing calories
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Joined 2011-12-27 Posts: 7 |
May 08, 2012 13:35
I tried rebooting my phone. When I click on the app, the orange box pops up that says synchronizing foods...
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MFP Staff Joined 2011-08-06 Posts: 1,931 |
May 10, 2012 11:57
If your sync problems are persisting, please use the Contact Us tool at the bottom of the page to reach us, as we'd like to collect some diagnostic information to help resolve the issue.
Regards, Steven MyFitnessPal Staff |
Message Boards » Technical Support/Need Help
Posts by members, moderators and admins should not be considered medical advice and no guarantee is made against accuracy.