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TOPIC: Day's entry wiped with time zone change (iPhone)

 
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April 22, 2012 8:28 AM
I travel a lot with work and sometimes when I change time zones it will wipe the current days entry and move those entries to the previous day. For example I had finished Sunday's entries and now I am home it is showing nothing in Sunday. All of Sunday's entries are now under Saturday, and so on. I have downloaded the latest app update.

Very frustrating! Has anyone else had this problem or know of a solution. Thanks!
April 26, 2012 4:28 PM
Hi,

We're sorry to hear that the app is moving items between days when you reassign your time zone.

Can you please tell us:

Which app you are using (iOS, Android, BlackBerry, or Windows Phone 7) and a date in your diary that contains items logged on a different day? We'll do our best to replicate the behavior so that we can fix it.

Regards,
Steven
MyFitnessPal Staff
August 1, 2012 5:59 PM
Hi,

Is there a solution for this yet? I travel regulary around the US and everytime there is a time zone change - it shifts my entries for that day to another day.

please help.

Thanks!
August 3, 2012 6:33 PM
QUOTE:

Hi,

Is there a solution for this yet? I travel regulary around the US and everytime there is a time zone change - it shifts my entries for that day to another day.

please help.

Thanks!


Hello,

Sorry for any issues you may be experiencing. If you wouldn't mind could you please email us via the "contact us" button at the bottom of the page? We would be happy to look into your individual account to see what may be going on.

I look forward to hearing from you.

Cheers,
Scott
MyFitnessPal Staff

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