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TOPIC: Android App keeps crashing! Help!!

 
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March 26, 2012 12:47 PM
I started using the MFP Android App on my phone in mid January. I use it heavily and came to depend on it and about 3 weeks ago it started crashing on me everytime I try to add a food or update anything. I have tried uninstalling and reinstalling it, checked for updates, did a master reset on my phone, and It still happens. It is so much easier for me to track my food on my phone app than it is logging into an actual PC all day. I really need this app back! How can I get this fixed?
  15171429
March 27, 2012 5:56 PM
We've had a few reports of consistent crashes on the Android app. If your phone allows, please move the app to SD card storage, and let us know if that resolves the issue?
March 28, 2012 9:38 AM
It seems to have worked. Thank you!!
  15171429
April 26, 2012 10:01 PM
What happens if you can't move to SD card (I'm on a galaxy nexus)
May 22, 2012 10:25 AM
It would be great if the tech guys can come up with a fix to this problem soon - this is an otherwise genius app, and having to uninstall and reinstall it practically every day is a major annoyance. Keep at it!!!
May 22, 2012 12:12 PM
We just released an update which we think fixes the problem. Can you try updating the app and letting us know if that helps?

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