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TOPIC: Sync with fitbit

 
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March 25, 2012 5:36 AM
I am "connected" with fitbit but I do not see any results being uploaded. I see the info on the fitbit website but not myfitnesspal's.
March 25, 2012 7:52 PM
This should be fixed now please let me know if you continue to experience any problems.
March 25, 2012 8:02 PM
I am having the same issue.
  12046075
March 27, 2012 8:10 AM
I have the same problem.
  19125572
March 28, 2012 10:52 AM
Hi,

You can confirm that your MyFitnessPal account is linked to your FitBit account by following this link:

http://www.myfitnesspal.com/fitbit/status

In addition, there are three data points that you can compare between your FitBit and MFP accounts to determine if your accounts are syncing properly.

These three items are FitBit Steps, FitBit Sleep Minutes, and the FItBit Adjustment (for calories burned).

You can see your Fitbit Steps and Fitbit Sleep Minutes in two places:

1. Under the "My Home" tab, click "Check-In". This will take you to a screen where you can enter in new progress measurements. This is where we record your Fitbit Steps and Fitbit Sleep Minutes. If you want to go directly to that screen you can go to this URL:

http://www.myfitnesspal.com/measurements/check_in

2. You can see a graph of your Steps and Sleep Minutes by going to the "Reports" tab and choosing to graph "Progress". When you see the option to "Choose a Report" you can choose Steps or Sleep Minutes. This will give you a little graph.

(Note that if you do not attach your FitBit to the wrist band and set it to stopwatch mode when you sleep, you should not expect to see any FitBit Sleep Minutes data.)

If you want to verify that the Fitbit calorie adjustment is working correctly, you can compare two numbers, one on MFP (with a little math) and one on Fitbit.

If you go to this page on Fitbit (http://www.fitbit.com/activities), you should be able to see your total calories burned under the heading "Daily Totals". This is the total calories that your Fitbit believes you've burned for any given day.

If you go to this page on MyFitnessPal (http://www.myfitnesspal.com/account/my_goals) you should be able to see our estimate for calories burned under "Your Diet Profile" --> "Calories Burned" --> "From Normal Daily Activity". This is the estimate we created for you based on your height, weight, age, gender, activity level, etc...

Add to this estimate any calories of cardio exercise you have logged for the day. If the Fitbit number is HIGHER than our estimate+exercise, we'll add a "Fitbit calorie adjustment" to account for the difference. If the number is LOWER, you will not see an adjustment for that day.

Will you please specify which, if any, of these items does not seem to be working properly?

Thanks!
April 16, 2012 7:57 PM
I am still having problems syncing with MFP. I put the fitbit on the base and nothing shows up on MFP. It also says my last sync was April 13th.
  19125572

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