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TOPIC: Fitbit not syncing

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January 23, 2012 6:48 PM
I just connected my Fitbit to myfitnesspal two days ago, but the data from my fitbit does not seem to be transferring to MFP. Can anyone provide any instructions or advice for resolving this issue?
January 23, 2012 8:34 PM
I have same issue, is there a certain time of day it syncs?
January 23, 2012 11:26 PM
I just started using fitbit and the accounts don't appear to be syncing. Can someone let me know if it only does it monthly or something like that? How do I sync?
January 24, 2012 4:55 AM
MFP started having an issue over the weekend. It appears they are working on, BUT I found by unlinking MFP from my Fitbit, here on MFP, and relinking and giving the permissions back, it synced right back up and kept working so far.
  9710979
January 24, 2012 6:23 AM
Mine had been syncing fine for the last month (I was a beta tester) until sometime yesterday, I unlinked and relinked my fitbit and MFP just now so hopefully that fixes the problem.
January 24, 2012 10:21 AM
I unllinked and relinked, but still nothing.
  16019746
January 24, 2012 11:18 AM
Mine is synching now!
January 24, 2012 12:58 PM
Still not synching (I think).

What I do see is if I go to Check In in MFP, I will see the steps, but the exercises I logged in FitBit are not coming over. It was my understanding that they would. Is that an incorrect assumption?

- John
  16019746
January 25, 2012 5:57 AM
So when it shows calories burned from entering exercise on mfp and then it shows the second line of calories burned, are we supposed to delete one line?

I thought the fitbit was supposed to talk and take care of all this?

Also when I exercised yesterday it showed the exercise but then the past two moring there have been adjustments of 56-64 calories for exercise

I'm really confused with this fit bit and sync?
Please help.
January 25, 2012 5:58 AM
Did it work?
January 25, 2012 7:50 AM
Nothing is working on my end. I sent MFP and FitBit emails yesterday asking what is going on and I have yet to get a response. I would think they would post something to the user community to let us know that they are aware of the issue and are working on it (along with the ETA of the fix).
  16019746
January 26, 2012 1:30 PM
not working for me either...
January 26, 2012 2:10 PM
How did you get it to work? I've disconnected and reconnected. Nothing.
January 26, 2012 9:37 PM
I just purchased the fitbit ultra Feb.23, 2012. Go to fitbit.com . "click" on" add fitbit tracke"r and follow instructions for downloading all the way . I didn.t the first time. fitbit did nothing. So I printed all 3 steps of the download instructions.(so I would miss any steps) The most important step which is kinda confusing when you start the download make sure your base station is connected to your computer with the fitbit docked to it so it will recogonize the base station when it begins to look for your tracker. When it recogonizes your tracker 4 numeric digits will show on your fitbit, you must enter them during your setup process. In other words your are registering your fitbit & basestation.(the basestation is actually transmitting the data to your computer, not the actual fitbit, the fitbit gathers the data) Mine is working just fine, I love it, I wear it clipped to my bra. I work nights 6:30pm -7:00am it tracks 24hrs and split the calories up. It knows what day it is. You can also go to fitbit.com under FAQ it answered a lot of my questions, especially questions pertaining to exercise outside of walking, climbing stairs i.e bicycling, treadmill, etc. How much data is kept in fitbit.I hope this is helpful.
  15718578
January 30, 2012 12:39 PM
I was having problems with my laptop (Windows 7 Home Premium) and I tried doing it from my iPad and it worked. It must be either the windows version or the operating system. Try from another source and see!
January 30, 2012 7:34 PM
I seem to be having issues again argh
February 5, 2012 5:38 PM
FitBit not syncing my food diary from MFP today. I haven't had any problems for my first week till today
Anyone else having issues today?

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Created by MyFitnessPal.com - Free Calorie Counter
Edited by melissadiane77 On February 5, 2012 6:03 PM
  12016703
February 5, 2012 5:54 PM
Same problem, FB and MFP are not playing well...
  11447361
February 5, 2012 6:06 PM
Mine was syncing yesterday but not today. I unlinked and re-linkeed but nothing
February 5, 2012 6:22 PM
Mine synced yesterday but not today. Not sure what's going on.
February 5, 2012 6:31 PM
I am beginning to wonder if this is going to be a weekly event... I prefer the interface at MFP, but if they are not going to work together properly and I have to stop using one of the sites, it sure isn't going to be FitBit.
  14685751
February 5, 2012 6:47 PM
Mine has worked 2 out of the 6 days I've owned it. I'm on day #4 waiting for FB tech support to contact me.
I've read every forum and tried everything! Think I've burned plenty of calories via frustration.
February 5, 2012 7:11 PM
Glad I finally checked the message boards to find I'm not alone in this problem. It has synced perfectly all week until today. When it works-- it is fantastic! Hope this is just a temporary glitch that they will fix soon. MFP and Fitbit are a winning combo!
  791154
February 5, 2012 7:14 PM
Mine isn't syncing either. This is frustrating. I have come to rely on it!
February 5, 2012 7:23 PM
No luck here either ! Pretty frustrating to say the least!

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