Message Boards » Technical Support/Need Help

TOPIC: Reset Password

 
Ic_disabled_photos
Topic has been inactive for 30 days or more and images have been disabled.
Display All Images
June 6, 2011 1:45 PM
Hi, I am unable to logon to my original account. My account was setup with an email that has changed. So, when I request a password reset, the email is going to an email account that I cannot access. How can I change my email without being able to logon to my account? Any ideas?
June 7, 2011 5:00 AM
Try sending an email to support@myfitnesspal.com. The items on this board can get overlooked but that email is monitored by the MFP folks and should get you faster response. Be sure to include your old email address and user name and they should be able to get your email information changed.
  2487253
June 7, 2011 5:02 AM
Just go to settings. Then click on change email. you can change it there.
Edited by dls06 On June 7, 2011 5:02 AM

Message Boards » Technical Support/Need Help

Posts by members, moderators and admins should not be considered medical advice and no guarantee is made against accuracy.