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TOPIC: Android App does not sign me up using facebook

 
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June 2, 2013 1:44 PM
I downloaded the android app and when signing on, I click on facebook sign on just like I would on my laptop. But, the Android tries to sign on by accessing the internet and then the massage "This webpage is not available" comes up with "the webpage http:/fbconnect..." is temporarily down or may have been moved to a new web address".

What am I doing wrong with the app?
June 2, 2013 4:30 PM
I am having the same problem. The app worked fine for the longest. Time, then just stopped working. I have uninstalled a few times already and still the same thing.
  38064963
June 3, 2013 12:25 AM
Hello,

We are unable to duplicate the issue you are reporting, can you let us know if it is still happening and if so what is the full link it is directing you to.

Regards,

Tom
MyFitnessPal Staff
June 3, 2013 10:28 AM
Actually, it seems as if there is a problem with logging in using facebook with Android Apps. I unlinked my facebook account from MFP and I was then able to log in on the app.

Same thing happened with the Runtastic app. I could not log in using Facebook (the same error message showed up although I am not sure if the redirect was the same), but I have yet to create an account with Runtastic, so I can't tell if unlinking from that website would make it work.
June 14, 2013 12:39 PM
I am also having the same issue. I can log on with my laptop just fine using facebook to sign in, but it will not allow me to on the app. Goes to the page that says is unavailable. Worked for me for months, now not at all.
  35348714
August 20, 2013 2:09 PM
PLease help it happens to me to. i cant sign in to facebook using apps and i want to play dragon city but it wont let me login ... help!!!
August 20, 2013 3:00 PM
Hi,

We are sorry to hear you folks are continuing to experience these issues. Can you please try one thing for us. Make sure that you are signed out of MyFitnessPal on all of your devices. Once you have done that, now try to log in via facebook on the Android. We have seen some issues relating to logging in via facebook on multiple platforms at once.

Please let us know what you find.

Justin
MyFitnessPal Staff
  28111227

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