Posted on 12/03/2012 by mike
Your experience using MyFitnessPal is our top priority. One of the ways we hope to make that experience exceptional is by offering prompt and knowledgeable support to you when you're experiencing any issue with the site or with our apps. It's the role of our Customer Happiness team to make sure you're loving your time with MyFitnessPal.
Earlier this year, we introduced you to several new members of that team. Today, we're happy to announce that the team is growing by leaps and bounds.
If you've posted a question in the Technical Support forums http://www.myfitnesspal.com/forums/show/11-technical-support-need-help or written us for assistance at http://www.myfitnesspal.com/welcome/contact_us you've probably already met Rachel, Justin, and Tom who joined the team in recent months.
Today, we're also introducing our new Community Manager, Olivia Carlson. Olivia will be leading our team of staff and volunteer moderators, and will be a key point of contact for all of you in our growing MyFitnessPal community.
In the week ahead, we'll be adding two more members to the team; David and Michael will be joining us in early December.
The entire Customer Happiness Team, including Natalie, Steven, Julie and Scott look forward to helping make 2013 a great year for all of you on MyFitnessPal.