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An important update about your MyFitnessPal account

Recently, we learned of reports of MyFitnessPal users receiving spam at the email address tied to their MyFitnessPal account. We take security and privacy very seriously and as a result, we immediately formed a security task force and hired a professional security firm to conduct a thorough investigation to see whether our systems had been breached.

As of today, here’s what our investigation has yielded: we did not find any evidence that passwords or other personal information were compromised. However, we did find a way through which someone could have obtained user email addresses. We worked quickly to fix the issue, and put several additional security measures in place to help prevent similar incidents in the future. We will continue to be vigilant to protect your information.

As always, please be careful about responding to email communications from people claiming to be employees of MyFitnessPal. In particular, remember that no MyFitnessPal employee will ever ask you for your password or other sensitive information. If you wish to change your MyFitnessPal password, you may easily do so by following these instructions.

We sincerely apologize for any inconvenience this may cause. If you have any questions, please do not hesitate to contact our security team at security@myfitnesspal.com.

102 votes + -

12 comments:

Hearts_2015 wrote 13 months ago:
Thank you Mike & Staff for always being so diligent when situations arise. You guys are the BEST! This site is helping save lives!! ♥
JanaCanada wrote 13 months ago:
Thanks, MFP Techies! xo
dragon1ady wrote 13 months ago:
Proactive! We like.
Sabine_Stroehm wrote 13 months ago:
Well done. While I've not seen any spam as a result of being on here, I have had that experience in the past with other sites. None handled it well. Again, THANKS!!
2wawas wrote 13 months ago:
You guys rock! Thanks for keeping us in the loop!
hotboy18 wrote 13 months ago:
Thanks! You guys are the best and really care about the security and safety of your users.

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Snapper1985 wrote 13 months ago:
Always a good sign when you see a site just come out and tell it how it is. Thanks for taking a proactive approach to this!
mscarlet wrote 13 months ago:
This is the best update on a breach of the site that I have ever seen. Kudos! Thanks for the update.
phyllisjoyce wrote 13 months ago:
Well done.
Angie2822 wrote 13 months ago:
Great job, keep up the great work.
Anonymous wrote 10 months ago:
lol how is commenting after the event 'proactive'?
Anonymous wrote 3 months ago:
Please, details on how someone could have (did) obtain user email addresses. Or tell Brian Krebs and he'll let everyone know.

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