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An important update about your MyFitnessPal account

Recently, we learned of reports of MyFitnessPal users receiving spam at the email address tied to their MyFitnessPal account. We take security and privacy very seriously and as a result, we immediately formed a security task force and hired a professional security firm to conduct a thorough investigation to see whether our systems had been breached.

As of today, here’s what our investigation has yielded: we did not find any evidence that passwords or other personal information were compromised. However, we did find a way through which someone could have obtained user email addresses. We worked quickly to fix the issue, and put several additional security measures in place to help prevent similar incidents in the future. We will continue to be vigilant to protect your information.

As always, please be careful about responding to email communications from people claiming to be employees of MyFitnessPal. In particular, remember that no MyFitnessPal employee will ever ask you for your password or other sensitive information. If you wish to change your MyFitnessPal password, you may easily do so by following these instructions.

We sincerely apologize for any inconvenience this may cause. If you have any questions, please do not hesitate to contact our security team at security@myfitnesspal.com.

102 votes + -

15 comments:

Hearts_2015 wrote over 1 year:
Thank you Mike & Staff for always being so diligent when situations arise. You guys are the BEST! This site is helping save lives!! ♥
JanaCanada wrote over 1 year:
Thanks, MFP Techies! xo
dragon1ady wrote over 1 year:
Proactive! We like.
Sabine_Stroehm wrote over 1 year:
Well done. While I've not seen any spam as a result of being on here, I have had that experience in the past with other sites. None handled it well. Again, THANKS!!
2wawas wrote over 1 year:
You guys rock! Thanks for keeping us in the loop!
hotboy18 wrote over 1 year:
Thanks! You guys are the best and really care about the security and safety of your users.

___________________
<a href="http://losebellyfatx.com">belly fat</a>
Snapper1985 wrote over 1 year:
Always a good sign when you see a site just come out and tell it how it is. Thanks for taking a proactive approach to this!
mscarlet wrote over 1 year:
This is the best update on a breach of the site that I have ever seen. Kudos! Thanks for the update.
phyllisjoyce wrote over 1 year:
Well done.
Angie2822 wrote over 1 year:
Great job, keep up the great work.
Anonymous wrote about 1 year:
lol how is commenting after the event 'proactive'?
Anonymous wrote 7 months:
Please, details on how someone could have (did) obtain user email addresses. Or tell Brian Krebs and he'll let everyone know.
Anonymous wrote about 1 month:
the spam is insane, worthless company to let this happen or lie and sell our details!
Anonymous wrote about 1 month:
Yeah and how does that help me from all the spam I received today at my unique mfp email?
Anonymous wrote 27 days:
I too have a unique email address used only for your service. Please don't say you take things seriously and not be open with people who trust your service. If you hired a "professional security firm" to conduct a thorough investigation please name the firm so we as customers can make our own judgement as to the reputation of the company. Further, in the interest of good faith, once the exposures you found and fixed the issue and added additional controls you should explain were a the issue was and how you fixed it. You should also tell us what you are doing on a proactive basis to manage the security of your customers data.... ie. are you now encrypting data at rest? We all await your response.

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